Question 1

What does the Puhti results report look like?

Accepted Answer

The results are displayed as an easy-to-read report in the My journal section. We have tried to make the report as simple and clear as possible. We have received a lot of praise from our customers for the clarity of our reports! 

The results can be viewed on mobile or on a computer. The results are presented graphically, and the next time you get tested, the new results are updated in the same graphs. In certain tests, the value is not accurately determined after a certain limit, because it has no diagnostic significance. 

If the value is marked with red, the value falls outside the reference values. If the value is marked with green, it falls within the reference values. Some of the values also have a yellow area between them, which indicates a small deviation from the reference values. 

The results can be saved as a PDF file that opens with Adobe Acrobat, for example. If you wish, you can also print the results on paper. 

See an example of a Puhti report here.

Question 2

How do I get the results?

Accepted Answer

You can view the results in the My journal service. The service requires strong authentication with Finnish banking credentials. 

We clearly illustrate which values fall within the reference values and what the values mean. After all the results have been completed, they can be printed or downloaded in PDF format. 

If you wish, you can order a doctor’s consultation directly in the My journal service for an additional fee. Our service does not automatically include a personal interpretation or diagnosis of your results by a doctor. If you suspect a disease or have symptoms, always consult a doctor.

Question 3

How to prepare for a follow-up test?

Accepted Answer

Please note that most of the test packages do not require fasting. More detailed information can be found on the page of each test panel or individual test. Individual tests that require fasting are marked with a lowercase letter f in the test code. 

Try to sleep, eat, drink, exercise and work normally during the days before the test. The day before the test, try to have your meals at your usual mealtimes. Heavy stress or an intense sports performance on the previous day or the same day, for example, can also affect the values.

Question 4

Where can I get tested?

Accepted Answer

Sample collection for Puhti tests is possible at more than 75 locations in 50 cities. The sample collection takes place at Mehiläinen laboratories. First, order the test package of your choice on the Puhti website. The laboratories are centrally located in cities. You can check the locations of the laboratories here. You can make an appointment here.

Question 5

Should I wait until I have made changes to my lifestyle so that I can get better results?

Accepted Answer

We recommend getting tested right away so that you can keep track of changes in your health. It is a good idea to find out the baseline before starting your exercise regimen or making other lifestyle changes so that you can see the effects of the changes in your test results. Seeing how your test results improve can motivate you to continue with your lifestyle changes. The baseline results and follow-up test results are updated on the same report in My journal, making it easy to see your progress.

Question 6

Do I need a doctor’s referral?

Accepted Answer

Puhti laboratory tests do not require a doctor’s referral. However, if you suspect an illness, always consult a doctor. 

You can order a doctor’s consultation separately through our service after the tests.

Question 7

Adding individual tests to the same order

Accepted Answer

You can add the desired individual tests to the ready-made test panels. The tests in the order are taken at the same time; tests in the same order cannot be divided into different testing days.

Question 8

How do I add more tests to an order I have already placed?

Accepted Answer

You can add new tests to your existing order. Order the tests as usual from the Puhti page; the sampler will see all the tests you ordered in the system. Puhti tests cannot be purchased from the laboratory register. 

If you have placed a separate additional order and want to have all the tests taken at the same time, be sure to inform the laboratory.

Question 9

How do I order tests for another person?

Accepted Answer

The order must always be filled in with the details of the person to be tested. If you want to order tests as a gift for someone else, gift cards are available. The gift card is used in Puhti’s online store, and the recipient of the gift can decide which test package they want to order.

Question 10

How do I change my order?

Accepted Answer

If you want make changes to the tests you have ordered, you can request a change to your order from our customer service before visiting the laboratory. You can contact us via the chat on our website or by phone (+358 (0)10 338 7049). 

If the order includes promotional or special offer products or test panels with a lower than normal price, we will not be able to refund the amount in full; in this case, we will refund the price paid for the product. If a product is exchanged for another, we will take into account the difference between the products and the lower price in the amount of refund. 

Please note that we do not make changes to an order that has already been used. In other words, any changes to the order must be made before visiting the laboratory. After visiting the laboratory, we will not refund used orders or parts thereof.

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